Your GP team is responsible for providing care to you during normal working hours – Monday to Friday 8.00am to 6.30pm (excluding bank and public holidays).
When the surgery is closed you can see a GP (or other clinician) via 111 – telephone or online calls are free from landlines and mobiles. This is provided by Severnside Integrated Urgent Care Service (previously the GP Out-of-Hours). It is for urgent problems but not for emergencies.
To find out more about Severnside IUC and what to do when the surgery is closed, visit the SevernSide Integrated Urgent Care Service website and download the Severnside IUC Patient Leaflet.
If you have a medical emergency, you should call 999 or visit your nearest Emergency (A&E) Department, day or night. Weston Hospital A&E is open from 8am until 10pm, 7 days a week. The nearest A&E when Weston is closed is Bristol Royal Infirmary (Bristol) or Musgrove Park (Taunton).
NHS Walk-In Centres offer convenient access to a range of NHS services for patients based in England only. You can receive treatment for many ailments including:
NHS Walk In Centres treat around 3m patients a year and have proved to be a successful complementary service to traditional GP and A&E services. Some centres offer access to doctors as well as nurses. However, they are not designed for treating long-term conditions or immediately life-threatening.
Here at The Milton Surgery we do not offer a walk-in service. Here are some centres in the local area that do:
North Somerset Community Hospital
North Somerset Community Hospital
Old Street
Clevedon
Avon
BS21 6BS
Tel: 01275 872 212
Opening hours: 8am to 8:30pm – 7 days a week.
This service is for anyone aged 12 months and over.
Bridgwater Community Centre
Bridgwater Community Hospital
Bower Lane
Bridgwater
Somerset
TA6 4GU
Tel: 01278 436 555
Opening hours: 8am to 9pm – 7 days a week.
This service is for all ages.
South Bristol Community Centre
South Bristol NHS Community Hospital
Hengrove Promenade
Bristol
BS14 0DB
Tel: 01179 643 300
Opening hours: 8am to 6:30pm – 7 days a week.
This service is for anyone aged 12 months and over.
Clevedon Minor Injury Unit (MIU) offers treatment for adults and children over three years of age for a wide range of minor injuries.
Provided by North Somerset Community Partnership (NSCP), you can drop in with no appointment necessary. All patients are seen by an Emergency Nurse Practitioner (ENP).
Visit https://www.nbt.nhs.uk/our-services/a-z-services/emergency-zone/clevedon-minor-injury-unit-miu where you can find out more information about the Clevedon MUI, the opening hours, the location and how to contact them.
Major A&E departments assess and treat patients who have serious injuries or illnesses. Generally, you should visit A&E or call 999 for emergencies, such as:
If you're injured or seriously ill, you should go, or be taken, to A&E. If an ambulance is needed you can call 999, the emergency phone number in the UK. You can also dial 112, which is the equivalent for the European Union.
Major A&E departments offer access 365 days a year and usually open 24 hours a day. Be aware that not all hospitals have an A&E department.